A friend recently sent me a link to the Amazon streaming page for my first feature film, All the Rage. At first I was surprised by the choice of image they'd selected. But it didn't take me long to notice that out of 5 stars my film is listed as having earned only 3.5
And, look, 3.5 stars ain't bad... unless you know that in most newspaper reviews the film got 5.
So in that context, I'm thinking: What happened?
Of course we know what happened. Not unlike a Roberts Supreme Court decision, the facts on the ground may not have changed one bit. Only the referees are different. Amazon merely posts the average of all the consumer posted reviews to the site.
Consumer-Only Reviews Support the Amazon Narrative. Amazon is God.
From one perspective—the business interests of a platform eager to remind us of its own hegemony—the choice is sound. No need to look beyond the feedback posted directly to Amazon by consumers just like you. Because as long as there's never a need to leave the site to help choose your next purchase, it gets just a little more awkward to argue with the fundamental Bezos belief: There is nothing for you beyond the walls of the kingdom.
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